Privacy Policy

About Us

The address of the page is: http://www.naturalart.gr.

What personal data we collect and why

As of 25.05.2018, the new European General Data Protection Regulation has been implemented. Natural Art, complying with the provisions of the above Regulation, follows a Privacy Policy for its activities. Under the New GDPR we need your explicit consent to the possession and general processing (collection, registration, organisation, recording, structure, adaptation, retrieval, search for information, storage, processing, retention, association or combination of supplementation, change, correction, deletion) of your data and for this reason we request that you confirm/update your personal information and we expressly disclose the following to you:

As you visit our website, we will monitor:

• The products you’ve seen: we’ll use it to show, for example, products you’ve seen recently
• Location, IP address, and browser type: we will use them for purposes such as VAT calculation and shipping costs
• Shipping Address: we will ask you to enter this address so that we can, for example, estimate the shipping cost before you place an order and also to send you the order!

We will also use cookies to keep track of the content of the basket while browsing our website.

When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment information and optional account information such as username and password. We will use this information for purposes such as:

• Send you information about your account and your order
• Responses to your requests, including refunds and complaints
• Payment processing and fraud prevention
• Set up your account for our store
• Compliance with the legal obligations we have, such as the calculation of taxes
• Improve our store offers
• Send you promotional messages if you choose to receive them

If you make an account, we will store your name, address, email and phone number, which will be used for your future orders.

More generally we store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obliged to continue to retain it. For example, we will store order information for XXX years for tax and accounting purposes. This includes the name, e-mail address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Cookies

If you leave a comment on our site, you can choose to store your name, email address and website in cookies. These are for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log on to the site, we will create a temporary cookie to determine if your browser accepts cookies. The cookie does not contain personal information and will delete as soon as you close your browser.

When you log in, we will also create various cookies to store your login information and display options. Sign-in cookies last for two days, and screen options cookies last for a year. If you choose remember me, your connection will remain for two weeks. If you sign out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the post ID of the article you just edited. Expires after 1 day.

What we share with third parties

We share information with third parties that help us provide shipping and storage services for your orders; for example courier companies.

Guest comments may be controlled through an automated junk e-mail system.

We collect information about you during the process of completing the order in our store.

Who on our team has access

Our team members have access to the information you provide to us. For example, both platform and store managers have access to:

• Order details such as what was purchased, when they were purchased and where they should be sent, also
• Customer information, such as name, email address, and billing and shipping information.

Our team members have access to this information to help execute orders, process returns, and support you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be transferred to PayPal, including the information required to process or support the payment, such as the total purchase amount and billing information.

Please read the privacy policy of PayPal for more information.

Reviews

When visitors leave comments on the site, we collect the data displayed in the feedback form as well as the visitor’s IP address and the browser user’s string to help detect unwanted Messages.

A anwnymopoiimeni string created by your e-mail address (also called “hash”) may be provided to the Gravatar service to see if you are using it. The Gravatar Service Privacy Policy is available here: https://automattic.com/privacy/. After your comment has been approved, your profile picture is visible to the public within the context of your comment.

Multimedia

If you upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS). Site visitors can download and export any location data from images to the site.

Cookies

If you leave a comment on our site, you can choose to store your name, email address and website in cookies. These are for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log on to the site, we will create a temporary cookie to determine if your browser accepts cookies. The cookie does not contain personal information and will delete as soon as you close your browser.

When you log in, we will also create various cookies to store your login information and display options. Sign-in cookies last for two days, and screen options cookies last for a year. If you choose remember me, your connection will remain for two weeks. If you sign out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the post ID of the article you just edited. Expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, pictures, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor visited the other site.

These sites may collect data about you, use cookies, incorporate additional third-party monitoring and monitor your interaction with this included content, including detection of Your interaction with the included content if you have an account and are signed in to that site.

Who we share your data with

By default, Natural Art does not share personal data with any third parties

If you have requested a password redefinition, the IP address will be included in the redefinition email.

How long do we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is done so that we can automatically recognize and approve the comments that follow, instead of keeping them in a resonance queue.

For users who register on our site, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (other than being able to change their user name). Administrators of this website may also view and process this information.

What permissions you have in your data

If you have an account on this site or have left comments, you may request to receive an exported file of the personal data we maintain about you, including any data you have provided to us. You may also request that we delete the personal data we maintain about you. This does not include data that we are obliged to observe for administrative, legal or security reasons.

Where your data will be sent

Guest comments may be controlled through an automated junk e-mail system.

Contact

For the exercise of your rights and any questions regarding the processing of your personal data by us, you may contact our Data Protection Officer in the following ways:– By mail to the following address:

– By phone calling the number:

210 6026086

– By sending an e-mail message (email) to the e-mail address (e-mail address):info@naturalart.gr

How we Protect your information

The security of your personal information is of the utmost importance to us. We undertake to apply strict technical, physical and organizational measures and procedures to protect your personal data and we impose on our third-party partners who have access to your data the obligation to observe corresponding measures

What procedures we have adopted for data breach

For any personal information stored in our database, all necessary measures will be taken to ensure it.

We will report any illegal breach of the database of this website or the database of any third-party data processor to anyone and to all stakeholders as well as to and authorities within 72 hours of the breach, provided that it is apparent that personal data stored in identifiable form has been stolen

Which third parties do we receive data from

We do not receive information about our visitors from third parties

What automatic decision-making and/or profile creation we make with user data

This is not the case on our website.

Regulatory Disclosure Requirements

We are not a member of a controlled activity, or subject to additional privacy laws