TERMS OF AGREEMENT
Naturalart.gr reserves the right to unilaterally modify or renew the present terms and conditions applicable to the transactions effected via its e-shop, according to ifs needs and business usages
INTELLECTUAL PROPERTY RIGHTS
This website is the official e-shop of ArktosArt.com. The entire content of the website, including images, graphics, photos, designs, texts, rendered senfices and products are intellectual property of Naturalart.gr and is protected by virtue of the relevant provisions of Greek law, European law and International Conventions. Any copying. analogue/digital recording and mechanical reproduction, distribution, transmission, downloading, remaking, retailing, creation of derivative work, or misleading of the public, regarding the true provider of the website’s content, is prohibited. Any reproduction, republication, loading, announcement dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes, is allowed only when subject to prior written permission on behalf of Naturalart.gr or any other lawful owner of the abovementioned intellectual properly rights. Names, images, logos and distinctive marks, which represent Naturalart.gr or/and its e-shop www.ArktosArt.com,or third parties, with who they have entered into agreements, as well as their products or services, are exclusive trademarks and distinctive marks of Naturalart.gr and www.Naturalart.gr and the above mentioned, third parties and are protected by Greek, Community and International laws on trademarks and industrial and intellectual property. In any case their display at the website www.Naturalart.gr shall not be considered as transfer or assignment or license to use in any way.
INFORMATION AND PRODUCTS PROVIDED
Naturalart.gr is bound for the quality, completeness and validity of the information, cited in its website www.ArktosArt.com,, regarding both the accurate data displayed and services provided by the e-shop, without prejudice to any technical or typographical errors, that could not have been foreseen or have arisen unintentionally, as well as to any discontinuations of the website’s operation, due to force majeure.
Users of the website www.Naturalart.gr accept and acknowledge that they will not use the e-shop of Naturalart.gr for publishing, sending via e-mail or transmitting in any other way, any content which is illegal, harmful, menacing, offensive, annoying, libelous, defamatory, vulgar, obscene, infringes upon confidential information of third parties, is malicious or reflects racial, national or other discriminations, that can be harmful to minors in any way. This cannot be transmitted, according to law or contractual or administrative relations (e.g. inside information, proprietary and confidential information, known or revealed within the framework of labour relations or covered by confidentiality agreements),that infringes upon any potent trademark, trade secret intellectual property rights or other proprietary rights of third parties, that contains software viruses or any other codes, files or programs designed in order to cause discontinuation, damages, destruction of either the hardware or the operation of any software or computer material, intentionally, or not, is in breach of the Greek and European Community legislation and their provisions, as in force, that can cause annoyance to third parties in any way, as well as any Content used for the collection or storage of personal data concerning other users.
Naturalart.gr makes every possible effort to provide services of high quality; however, it cannot ensure that there will not be any discontinuations in the operation of the website or “human” errors during updating/pricing of a product. For the safety and effectiveness of your purchases, in case any product is offered at a price unusually low or high, compared to its market price, before you order it, please contact us at firstname.lastname@example.org.
Availability information is listed for the products sold on ArktosArt.com, with specific info, concerning each product along with photos.
Our shipping and delivery estimated time for each item are not guaranteed and should not be considered as such.
As your order is being processed, we will be contacting you about availability, in case the item is not available in the estimated time bracket.
All prices in our website, ArktosArt.com, are in Euro, with taxes included.
Shipping costs are covered by the buyer and they are estimated in your order’s conclusion, added to the price of the items you have chosen.
Naturalart.gr reserves the right to modify and change prices of its listed items and products at any time, but is committed to apply the prices, that were given at the time of your order.
RETURN AND EXCHANGE OF PRODUCTS
You have the right to retum the products you have purchased and ask for their replacement.
RETURNING NON FAULTY PRODUCTS
If, for any reason you would like to return an item, if you were not completely satisfied by our product, you may return the product within 10 working days of receiving it and exchange it with another item.
Special orders are not eligible for return or exchange. Custom-made and monogrammed/personalized items are considered special orders.
If the product is not returned within 10 working days, Naturalart.gr reserves the right not to accept any product returned for exchange.
The date that is on the Post receipt, is considered the date of return of the product. In any case the returned product must be in the same condition as received by the customer, complete and without damages. The product must be returned in its original packaging and in good condition, including all the documents that accompanied the product (e.g. invoice, receipt, bill of lading etc). Shipping costs are paid by the customer. The exchange of the product is possible under the following conditions:
• Contact us at email at email@example.com, justifying the reason for the retum of the product
• The return is made within 10 working days from the day of delivery. • the product has not been used.
• The product has all the necessary documents, proof of the transaction (e.g. invoice, receipt, bill of lading, etc). If the product does not fulfill the aforesaid conditions, it will be returned and shipping costs will be charged to the customer. If the exchange is approved, the shipping expenses will be charged in whole to Naturalart.gr only for the first exchange.
RETURNING FAULTY PRODUCTS
In the case that Naturalart.gr is at fault for the sale of damaged products, of bad quality or due to a mistake in the order process, pricing. Shipment, goods damaged during shipment or bad packaging etc., then Naturalart.gr will take full responsibility for the replacement cost of returning the product to ArktosArt.com.
Naturalart.gr will deposit the shipping costs in the buyer’s Paypal account, as well as shipping costs for the replacement product. The conditions for returning faulty products are the same as the return policy, stated above.
An order can be cancelled in the following situations:
1. Before completing the order, during the electronic procedure, you can cancel or modify the quantity that you have chosen.
2. If the electronic order has been completed, by e-mailing us at firstname.lastname@example.org The e-mail must include your full data.
An order cannot be cancelled, after the product you bought, has been shipped to you.
RESTRICTION OF LIABILITY
Naturalart.gr is not liable towards customers/users for damages that may occur from the execution or not of their order (with the exception of cases mentioned in paragraph for Return – Exchange of Products,. It also reserves the right to regulate delivery time of the goods in case of force majeure. The e-shop www.Naturalart.gr cannot warrant the availabilly of the products, but undertakes the responsibility to inform the final consumers in due time regarding the unavailability of products.
The e-shop www.Naturalart.gr provides the content (e.g. information, names, photos, pictures), the products and the services, available through the website” as they are”. The e-shop of Naturalart.gr is not liable for any legal or civil and/or penal claims, nor for any damages (direct losses, special damages or consequential losses, which indicatively and not restrictively, alternatively and/or cumulative, consist of loss of profits, data, pecuniary compensation etc.) suffered by visitors of the website, or by third parties due fo the operation or not or/and the use of the website or/and the failure to render services or/ and information provided by the website or and any inadmissible interventions of third parties in products or/and services or/and information available through the website in any case.
Account discount codes –
Discount codes may from time to time be offered to account holders; such codes may only be applied for purchases made through the account in respect of which the discount code was offered and registered.
Promotional discount codes –
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
Discount codes are personalized codes, also referred to as “Coupons”, which allow you to take advantage of a discount on your purchase on ArktosArt.com. The Coupon code box is displayed on the first page of the shopping basket: after you have inserted your items in the basket and entered your code, press “Apply”. Nature of Coupons may vary depending on type of promotion, but, in any case, only one coupon can be used per order.